CRM: From Needs Assessment to ROI Measurement —
and Everything In-Between
Public accounting is a relationship business. Whether developing new engagements or servicing existing clients, forward-looking accounting firms are leveraging client relationship management (CRM) solutions to effectively organize their client and prospect knowledge. Join us for a free, on-demand web seminar and learn how to:
- Identify firm characteristics that highlight the need for a CRM solution
- Develop a business case for the firm’s senior management
- Conduct a solution search and guide the decision-making processes
- Measure the results/benefits of implementing a CRM solution
Speakers:
Roger Russell, Senior Editor, Accounting Today
Sara Walsh, Managing Director, Marketing, Marks Paneth & Shron LLP
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