Archived Articles

December 2004

Search CRM
CRM vendors go shopping
AccountingWeb
LexisNexis acquires US CRM software house
PM Marketing Forum Blog
LexisNexis Acquires Interface CRM Software
CRM Magazine
LexisNexis Acquires Interface Software
Dayton Business Journal
LexisNexis buying software firm
B to B Magazine
LexisNexis acquires Interface Software
Cincinnati Enquirer
LexisNexis buys software firm
Datamonitor
LexisNexis buys Interface Software
WebCPA
LexisNexis Buys Interface
The Common Scold
Gobble Gobble
The Society for Computers & Law
Chicago Sun-Times
LexisNexis buys Interface
TheDeal.com
LexisNexis gets Interface Software
InformationWeek
LexisNexis Snatches Up CRM Vendor
Financial Times
Reed's LexisNexis extends its spread
AmLaw Tech
The Big Easy in Boston
AmLaw Tech
The Scorecard: Haynes and Boone Wins Again
CRM Magazine
It's Not Business As Usual

November 2004

Computerworld
Executive CRM: Winning Over High-Powered, Low-Patience Users
CFO Magazine
Six Degrees of Cooperation
Microsoft Inside Office Newsletter
Handle your business contacts like a pro: 6 tips
CIO Magazine
Less for Success

October 2004

Destination CRM
Evershed's Partners Buy In

September 2004

Software Magazine
The 2004 Software 500
Wall Street & Technology
Asset Managers' Priorities
CPA Marketing Report
Direct Mail Generates ROI
Marketing the Law Firm
CRM: When Choice Abounds, Choose Wisely
Sales in the Law Firm
A Dash of Hope (And A Heaping Helping of Reality)
LawNet White Paper
Matter Centricity: Technology That Thinks Like Lawyers
This article first appeared in the white paper, "The Paperless Office," published by LawNet, Inc. in September 2004 and reprinted here with permission. For more information about LawNet, visit their website at www.peertopeer.org.
Lawyers Weekly
Developing Relationships
Professional Marketing Magazine
Creating a Global "One Room" Firm
Accounting Technology
Marketing Masters, Heard Above the Crowd
KM World
Scaling Up for e-Discovery
Managing Partner
Behaving Badly? Delivering Behavioural Change for Successful CRM
Time Magazine
What are Friends For?
CRM Magazine
2004 CRM Market Leader Awards

August 2004

TechnologyEvaluation.com
Interface Software Expands its CRM Functionality
LawNet White Paper:
CRM to Manage E-Mail
This article was first published in the LawNet 2004 E-Mail Survey, a publication of LawNet, Inc., and is reprinted here with permission. For more information about LawNet, visit their website at www.peertopeer.org.
Destination CRM
Transforming Data into Revenue
CIO Insight
Data Management: Getting Clean
Law Technology News
IT @ Goodwin Procter: Migrating to a New Philosophy: Teamwork

July 2004

Computerworld
CRM and E-mail: Headed for Merger?
Line56
It's Who You Know
SearchCRM
A Data Steward's Job is Never Done
Marketing the Law Firm
The Commandments of CRM

June 2004

Canadian Lawyer
Computers and Technology: Marketing the New Frontier
Computerworld
When Good Data Goes Bad
National Law Journal
How technology can assist in developing clientele
Securities Industry News
Is Your Firm Socially Networked? Chances Are, It Will Be Soon
SearchCRM
CRM's new battleground: Niche vs. vertical
Computer User
Interface Software Buys Scout Solutions

May 2004

Computer User
Interface Software Releases New Modules
Managing Partner
Technology News
Accounting Today
Interface Software enhances InterActions's CRM functions
CRM Community
Letting CRM Sell Itself
Wall Street & Technology
More than Managing Names and Numbers

April 2004

Network World
Consolidation, too
Line56
Gentle Change Management
Computer Business Review
Interface Software Acquires Scout Solutions
Sales & Marketing Management
Tech Advantage: Three new technologies certain to give your sales force a marketplace advantage
Wall Street and Technology
Investment-Management Technology Newsflashes
Enterprise Applications Portal
CRM's New Generation
Legal Tech Newsletter
Rollout Strategies for Success

March 2004

Computers & Law
Post-Merger Revenue Growth and CRM
CRM Magazine
New Product Spotlight: March 31, 2004
Legal Technology Insider
InterAction "Really Cool Stuff" Adds to Core CRM
Network World
IT Execs Tackle To-do Lists
ComputerWorld
Social Networking: My People Know Your People
Fast Company
A Little Help from Your Friends
Peer to Peer
Leveraging the Sales Culture in Post-Merger Firms
Law Marketing Portal
Law Firms Use CRM Technology to Support Sales
Line56
A Virtual One-Room Company
SearchCRM.com
(Microsoft) Outlook is Bright for SFA
Investor's Business Daily
Social Networking Sites Making Bigger Connections
TechnologyEvaluation.com
Data Quality: Cost or Profit?
InformationWeek
The Network That Really Matters

February 2004

CRM Daily
Social Networking Makes CRM Business Case
Line56
Legal Services and Networking
Chicago Sun-Times
Interface Software Finds Its Popularity on the Rise
Financial IT
A New Perspective on CRM
RealMarket
New Ideas and New Directions in 2004 (Requires RealOne Player)

January 2004

B2B Analysts
Two Cheers for Best in Breed
CRM Daily
Google Enters Social-Networking Fray

December 2003

SearchCRM.com
Tops in CRM Get the Willys
InfoWorld
Social networking targets the enterprise
Investor's Business Daily
Social Network Sites Are Making Friends With Venture Funds
Computerworld
Driving Successful CRM Adoption
PSMG News Journal
Osborne Clarke - Implementing a World Class CRM/IT system

November 2003

Peer to Peer
Five "Must-Haves" in a CRM Solution

October 2003

CRM Magazine
Vertical Focus: Professional Services

September 2003

IOMA
Struggling to Get People to Share Customer/Client Data? You're Not alone!
WebCPA
When relationships matter
Wall Street & Technology
Market-Data Newsflashes
CIO Australia
Smooth Selling
CRM Magazine
New Product Spotlight
ComputerWorld
CRM vendors tout major upgrades
CRM Magazine
Vendors Can Make a Difference
InfoWorld
CRM vendors tout major upgrades
Line56
CRM for Professional Services

August 2003

Wall Street & Technology Magazine
Earning a Payback on CRM: Smaller Projects, More Homework
CIO Magazine
A Slow Turning
InformationWeek
Vertical CRM Stands Up to Scrutiny

July 2003

Managing Partner
Ensuring the success of your CRM-systems initiative
CIO Australia
Cleaning Up Your Act

June 2003

Information Week
Incentive Management's Slow Rise
The CPA Journal
'Customer Relationship Management Overkill'?

May 2003

TechnologyEvaluation.com
Professional Services Are Catching-up With CRM
InfoWorld
Microsoft's entry into CRM shifts the market landscape
Inc
Don't Get Brobecked: In Tough Times, Managing Your Lawyer is Key

March 2003

The Deal
Relationships Mean Business
CRM Magazine
Janna Financial Users Have Migration Options
CNET
Siebel phases out acquired software
Line 56
Viewpoint: Data Quality and CRM

February 2003

CRM Community
CRM in the Legal Profession
KMWorld
KM in Practice: CRM serves as strategic centerpiece

January 2003

The Lawyer
Opinion: Why Mergers Fail

December 2002

KMWorld
CRM serves as strategic centerpiece
CRM Magazine
CRM in Action: Avoiding Cross-Sell Snafus
Internet World
New Systems Reduce Turnover

November 2002

The CPA Journal
Relationship Intelligence: A Strategic Asset
LawNet
KM and CRM: Exploring the Relationship
The article was first printed in LawNet's Knowledge Management white paper published in November, 2002, and is reprinted here with permission. For more information about LawNet, visit their website at www.peertopeer.org.
Managing Partner Magazine
A study in post-merger success: effective planning, technology and CRM