Hummingbird and Interface Software Announce Technology Alliance
Interface Software InterAction® leverages Relationship Intelligence functionality for professional services market through Hummingbird EIP
TORONTO, 13 August, 2001: Hummingbird Ltd. (TSE: "HUM" AND NASDAQ: "HUMC"), a world-leading enterprise software solutions company, and Interface Software Inc., an industry leader in Relationship Intelligence solutions for professional services firms, today announced an alliance based on Interface Software's flagship solution, InterAction. Under this agreement, Hummingbird is following through with its commitment to provide strategic integration of applications within Hummingbird EIP (Hummingbird Enterprise Information Portal), the market leading portal solution.
InterAction is a user-friendly, platform-agnostic, client relationship management solution designed to meet the unique needs of professional services firms. It employs Relationship Discovery, Relationship Management, Marketing Automation and Knowledge Delivery to transform a firm's internal competitive intelligence about people, companies, relationships, experience and expertise into Relationship Intelligence—a critical component to any firm's knowledge management strategy. InterAction's Relationship Intelligence allows professionals to differentiate their services, source new revenue opportunities and enhance client service.
Integration with Hummingbird EIP gives users a consolidated view of the firm's total information sources allowing Relationship Intelligence to reach even further. Hummingbird EIP information delivery capabilities give InterAction users access to new information sources including: time and billing applications, document management systems, business intelligence tools and legacy applications. Through single log in resources of Hummingbird EIP, InterAction users will directly apply analytical tools to add context to business-critical Relationship Intelligence for client profiling, skills and experience tracking, and deal profiling.
The strength of this integrated solution means that knowledge intensive industries, such as law, management consulting, financial services and accounting, have full access to all firm information and application sources. Knowledge workers can leverage value from their current clients and prospects by combining relevant information from past meetings, projects, market research, personal interactions and third party referrals. Account management and business development users can more easily uncover new revenue opportunities, attract new business and enhance client service, providing significant returns.
"This is an exciting new partnership as it clearly indicates Hummingbird and Interface Software's leadership in the knowledge discovery and management arena, " says Barry Litwin, president, Hummingbird Ltd. "The integration of these technologies will provide a unified and complete view of information that is relevant to professionals and their clients and allow firms to capture all intellectual capital, enhancing decision making across the enterprise."
"Our goal is to provide users with business critical information," said Interface Software president Nathan Fineberg. "Client relationship management is among the most important information development strategies in professional services firms. The Relationship Intelligence that our client relationship management solution delivers is critical in giving our customers a competitive advantage. We have many joint customers and prospects who will be very enthusiastic about accessing InterAction Relationship Intelligence within their Hummingbird EIP. The partnership between Hummingbird and Interface Software will help businesses combine critical insight."
About Relationship Intelligence
The Relationship Intelligence category pioneered by Interface Software focuses on the unique process of transforming a professional services firm's internal competitive data into decision support intelligence. Relationship Intelligence is derived through the discovery, aggregation, management, and delivery of a firm's internal information about people, companies, relationships, experience and expertise. A critical component to a firm's knowledge management strategy, Relationship Intelligence enables professionals to uncover new client needs, differentiate their services from the competition, attract new business opportunities and enhance client service and loyalty.
About Interface Software
Interface Software, Inc. is the industry leader in Relationship Intelligence solutions for the professional services industry. InterAction, the Relationship Intelligence solution for professional services, discovers, aggregates, manages and delivers to any platform, internal competitive intelligence about people, companies, relationships, experience and expertise. A critical component to any firm's knowledge management strategy, InterAction empowers professionals to differentiate their services from the competition, source new revenue opportunities and enhance client service.
For more information about InterAction, contact Interface Software, Inc. at 1420 Kensington Road, Suite 320, Oak Brook, IL 60523, Telephone: +1.630.572.1400,
Website: www.interaction.com.
In Europe and Australia, contact Dan Von Weihe, National Sales Manager, at 38 New Oxford Street, Suite 204 London, WC1A 1EP, United Kingdom, Telephone: +44.(0)78.7057.1234,
Email: Dan.VonWeihe@lexisnexis.com.
About Hummingbird EIP
Hummingbird EIP is a fully customizable web-based workspace that enables secure, centralized access to business-critical applications and information to maximize competitive advantage. It allows knowledge workers to search both structured and unstructured information and have results returned by data source, relevance, and even related concept. They can search enterprise repositories as well as external sources, like the Internet and any business partner systems they have access to. Once they've found what they are after, users can interact with the data and information using everyday productivity tools, custom applications, ERP systems, or any other enterprise solution. Hummingbird EIP is an enterprise-scalable, application and platform-independent solution that features a plug-in architecture. Leveraging these plug-ins, called e-Clips, Hummingbird EIP provides unsurpassed integration of enterprise solutions. This is achieved regardless of the manufacturer, complimentary software, or hardware of the solution.
About Hummingbird
Hummingbird (NASDAQ: HUMC; TSE: HUM) develops enterprise software solutions that provide the ability to access and act upon all business-critical information and resources, aggregated and categorized through a single user interface. Hummingbird offers these global enterprise solutions through the desktop and the Web with Hummingbird EIP (Hummingbird Enterprise Information Portal), the cornerstone product of the Company's e-Business solutions. Integrated within Hummingbird EIP are the Company's proven technologies for Host Access and Network Connectivity, data integration and business intelligence, as well as document and content management. The Company offers its solutions, along with related consulting, education, and support services, in more than 50 countries around the world. For more information, please visit: http://www.hummingbird.com
Forward-looking statements in this press release are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. This news release may contain forward-looking statements concerning the future prospects of the Company's products and its positioning in the enterprise software solutions marketplace. Investors are cautioned that these forward-looking statements are subject to risks and uncertainties that may cause future results to differ materially from those expected. Such risks include, but are not limited to: the Company's ability to maintain revenue growth at current levels or anticipate a decline in revenue from any of its products; the Company's ability to successfully execute its strategy of becoming a solution provider; the Company's ability to hire, train, and retain highly qualified personnel in a growth environment; the introduction of new products in a timely manner and the Company's ability to generate demand for, and gain market acceptance of, those products in an intensely competitive marketplace; and other risks detailed in the Company's various securities filings.