LexisNexis

Interface Software Partners with Onset Technology to Provide Wireless Access to InterAction via METAmessage for BlackBerry

Mobile professionals now have anytime, anywhere access to InterAction's strategic Relationship Intelligence

OAK BROOK (IL), 31 January, 2005. Interface Software, a recently acquired subsidiary of LexisNexis, and Onset Technology, a leading developer of enterprise access software for wireless handheld devices, announced today a partnership to provide integration between InterAction®, Interface Software's market-leading CRM solution for professional services organizations, and METAmessage®, Onset Technology's unique software solution that gives business users access to virtually any data on their enterprise network using wireless devices such as the BlackBerry Wireless Handheld™ from Research In Motion (RIM) (NASDAQ:RIMM; TSX:RIM). With this integration, users can easily access and update InterAction Relationship Intelligence in real time directly from their BlackBerry handhelds.

Increasingly, financial professionals, lawyers, consultants and other professionals are relying upon BlackBerry to communicate with, and access data about, their clients and prospects. With so much critical client Relationship Intelligence residing in InterAction, increasingly firms are demanding remote, wireless access to their central CRM repository.

For instance, after a series of strategic meetings pertaining to an acquisition, an investment banker on the road may want to immediately add meeting notes to InterAction as an activity while his thoughts are still fresh, allowing other members of the deal team instant access to the updated information. A lawyer traveling on business may wish to pay a visit to a new prospective client, but she does not have the prospect's contact information synched to her BlackBerry handheld. Or, a consultant wishing to introduce himself to an influential colleague attending the same business conference might wish to query InterAction on the spot to determine if anyone in his firm has a relationship with this colleague.

"Interface Software has achieved its leadership position by understanding the unique needs of professional services organizations and delivering tailored CRM solutions that work the way professionals work," said Barry Solomon, Interface Software's executive vice president. "By integrating InterAction with BlackBerry via Onset's industry-leading METAmessage solution, we are giving our professional users the mobility and flexibility they need to achieve their business goals wherever they may be."

"To do their jobs effectively, on-the-go professionals can no longer rely solely upon a wired network or Internet connection to access vital Relationship Intelligence," said Gadi Mazor, Onset's president and CEO. "We are delighted to be working with Interface Software to extend the reach of InterAction to Blackberry wireless users."

About LexisNexis and Interface Software
LexisNexis® (www.lexisnexis.com) is a leader in comprehensive and authoritative legal, news and business information and tailored applications. A member of Reed Elsevier Group plc [NYSE: ENL; NYSE: RUK] (www.reedelsevier.com), the company does business in 100 countries with 13,000 employees worldwide.

Interface Software, recently acquired by LexisNexis, is the leading provider of CRM solutions enabling professional services firms and similar relationship-based organizations to create the Relationship Intelligence they need to generate new business and enhance client service. Its flagship product, LexisNexis Interface Software, is a flexible and uniquely designed platform that delivers this Relationship Intelligence throughout the organization, quickly, efficiently and cost-effectively. Relationship Intelligence is a firm-wide asset that reveals the unique and complex connections between people, companies, relationships, experience and expertise, empowering professionals to leverage who and what they know to uncover new revenue opportunities, differentiate themselves from the competition and enhance client service. InterAction is internet-enabled, allowing professionals to view information however they choose—through knowledge management platforms, corporate portals, intranets, extranets and wireless devices. Interface Software has received numerous accolades, including the Inc 500, the Deloitte & Touche Technology Fast 50 for Greater Chicagoland, the Deloitte & Touche Technology Fast 500 and the Upside Hot 100. For more information please visit Interface Software's website at www.interaction.com.

About Onset Technology
Founded in 1997, Onset Technology is the developer of METAmessage® for Wireless — a unique software solution that gives business users access to virtually any data on their enterprise network using wireless devices such as the BlackBerry Wireless Handheld™ from Research In Motion (RIM). The software is broadly compatible with virtually all wireless devices and servers including those from strategic partners such as Microsoft and RIM, and is sold through a variety of channels including major carriers worldwide. Since its introduction, METAmessage has been widely adopted by Fortune 1000 companies, government agencies, and a range of large service organizations.

 
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InterAction, InterAction Opportunities, InterAction Matters, InterAction Engagements, Watch List, Who Knows Whom and Relationship Map are trademarks of Interface Software, Inc. and may be registered in certain jurisdictions.

METAmessage® is a trademark of Onset Technology. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. All other product and company names mentioned are the property of their respective owners and are mentioned for identification purposes only.