LexisNexis

West Monroe Partners Expands Partnership with LexisNexis® InterAction®

Enhanced Joint Marketing Agreement Pairs CRM ClearSight™ Dashboard with LexisNexis® InterAction® Customer Relationship Management Application.

CHICAGO, IL, 7 July, 2008 — West Monroe Partners, a full-service business and technology consultancy, today announced that it has expanded its partnership with LexisNexis® InterAction® to include joint marketing activities to promote West Monroe Partners' CRM ClearSight™ dashboard. Under the expanded partnership, LexisNexis will market the CRM ClearSight™ dashboard in conjunction with its LexisNexis® InterAction® customer relationship management (CRM) application.

The CRM ClearSight™ dashboard enhances an organization's current CRM software by displaying real-time information in the form of easy-to-read graphics. It works seamlessly with LexisNexis® InterAction®, drawing information that offers an up-to-the-minute look at the organization's most important marketing, business development and customer service metrics. West Monroe Partners introduced an upgraded version of the product in September 2007.

"LexisNexis® InterAction® customers can use the CRM ClearSight™ dashboard right out of the box to create a clear, comprehensive, and actionable view of their business," said Corey Coscioni, West Monroe Partners' director of product management. "CRM ClearSight™ captures the essence of our CRM practice expertise and packages it in a product that enables users to enhance the return on their CRM investments in the form of increased usage and better decision making."

West Monroe Partners has been an installation partner for the InterAction product since 2004 and has worked with companies in a variety of industries to customize InterAction to their needs, integrate it with critical marketing and customer service processes, and train users.

"InterAction® is enthusiastic about West Monroe Partners' CRM ClearSight™ dashboard and the reporting and intelligence features that it offers for our client base," said Sean O'Shea, vice president of Professional Markets for InterAction®. "Its ability to extract data from InterAction and convert it to insight that supports the decisions executives make every day is a real enhancement for our more than 500 customers."

West Monroe Partners and LexisNexis® InterAction® will host a webinar demonstration on July 23rd from noon — 1:00pm CST to showcase the enhanced reporting capabilities available by combining the CRM ClearSight™ dashboard and InterAction. For more information or to register, please visit www.westmonroepartners.com.

About West Monroe Partners
West Monroe Partners is a full-service provider of business and technology solutions with offices in Chicago, Columbus, Dallas, Montreal, New York, Seattle, and Toronto. Our more than 225 consulting professionals partner with clients across a range of industries, harnessing our collective experience to produce better business results. Named one of Consulting Magazine's "Small Jewels" and one of its 2007 "Best Firms to Work For," West Monroe Partners offers a refreshing, flexible approach tailored to our clients' priorities, budgets, capabilities, and environment. Visit our website at www.westmonroepartners.com.

About LexisNexis InterAction
InterAction® is a powerful, easy-to-use client relationship management (CRM) tool designed specifically to give executives of professional service organizations the relationship intelligence they need to win new business faster and better serve existing clients. Visit our website at www.interaction.com.

LexisNexis® is a leading global provider of business information solutions to professionals in a variety of areas, including: legal, corporate, government, law enforcement, tax, accounting, academic, and risk and compliance assessment. LexisNexis originally pioneered online information with its Lexis® and Nexis® services. A member of Reed Elsevier, LexisNexis helps customers achieve their goals in more than 100 countries, across six continents, with over 13,000 employees.

 
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