Resource Library
Welcome to the InterAction Resource Library. Here you will find downloadable white papers and data sheets related to the best practices in the CRM industry, as well as case studies that demonstrate real life experiences in organizations using InterAction for its Relationship Intelligence initiatives. Click on any of the links below and register to receive an electronic version of these white papers and case studies.
White Papers
General
- Configuring and Customizing: InterAction 5 Web Client
- CRM as a Successful Business Initiative
- Defining the Relationship Between Knowledge Management and CRM
- InterAction 5 Application Integration
- InterAction 5 Data Change Management
- InterAction 5 Integration with Lotus Notes
- InterAction 5 Integration with Microsoft Outlook
- Relationship Capital Management: Going Beyond Social Networking to Sell in Relationship-Based Organizations
- Relationship Intelligence: A Professional Services Organization's Path to Winning in a Tough Economy
- Understanding the Data Protection Act: Strategies for Professional Services Marketers
Accounting
Financial Services
- Relationship Intelligence: A Financial Services Institution's Path to Winning in a Tough Economy
- Turning Opportunities into Revenue: How Relationship Intelligence can Improve Business Development Results
Legal
- Effective Business Development for Higher Law Firm ROI
- From Stick Fetchers to World Class: Survey & White Paper
- Hildebrandt International: Relationship Intelligence in Competitive Markets
- Matter-Centric Relationships: The Key to Enhancing Client Service and Firm Profitability
Management Consulting
Professional Markets
Case Studies
Accounting
Engineering
Financial Services
- 3i Group Case Study
- Nicholas Applegate Case Study
- R.W. Baird Case Study
- Sevin Rosen Funds Case Study
Legal
- Ballard Spahr Andrews & Ingersoll, LLP Case Study
- Berger Singerman Case Study
- Berwin Leighton Paisner Case Study
- Duane Morris Case Study
- Freehills Case Study
- Greenberg Glusker Case Study
- Grunfeld Desiderio Case Study
Haynes and Boone Case Study- Jeffer Mangels Case Study
- Osborne Clarke Case Study
- Paul Hastings Case Study
- Perkins Coie Case Study
- Porter & Hedges Case Study
- Simpson Grierson Case Study
- SmithAmundsen Case Study
Management Consulting
Professional Markets
- Center for Strategic & International Studies Case Study
- MWH Energy & Infrastructure
- North Carolina Biotechnology Center
Datasheets
General
- CRM Roadmap Service
- Customer Support & Services
- InterAction Consulting Services
- InterAction Contact Verifier
- InterAction Content Subscriptions
- InterAction for Lotus Notes
- InterAction for Microsoft Outlook
- InterAction for Microsoft Outlook
- InterAction IQ
- InterAction onDemand
- InterAction onDemand Facts
- InterAction Partner Program
- InterAction Partner Training and Certification Roadmap
- InterAction Strategic Account Management
Accounting
- InterAction Engagements
- InterAction for Accounting Firms
- InterAction for Microsoft Outlook
- InterAction Strategic Account Management
Financial Services
- InterAction for Financial Services Firms
- InterAction for Investment Banking
- InterAction for Investment Management
- InterAction for Microsoft Outlook
- InterAction for Private Equity
- InterAction for Venture Capital
- InterAction Opportunities
- InterAction Strategic Account Management
Legal
- Announcing LexisNexis® Client Analysis to accelerate business development
- InterAction Client Analysis
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InterAction for Law Firms
- InterAction for Microsoft Outlook
- InterAction Matters
- InterAction onDemand
- InterAction onDemand Facts
- InterAction Strategic Account Management
Management Consulting
- InterAction for Management Consulting Firms
- InterAction for Microsoft Outlook
- InterAction Strategic Account Management
Professional Markets
- InterAction for Microsoft Outlook
- InterAction for Professional Services Firms
- InterAction Strategic Account Management
Property
Articles
- Law Technology News: InterAction Wins Law Technology News Gold Award - CRM
- SearchCRM.com: Evaluating CRM: From SaaS to software, choosing the right CRM deployment style
- CRM Daily: LexisNexis Debuts CRM Solution for Mid-Market Law Firms
- View all articles
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