LexisNexis

Suggested InterAction Courses

The following tables provide information about what InterAction courses to take depending on your responsibility or role in your firm:

By Responsibility

The following course chooser provides information about what InterAction courses to take depending on your responsibilities within your firm:

Managing InterAction users leaving and joining the organization   InterAction for Application Administrators and/or InterAction Jumpstart Training Solution
Populating InterAction contacts from an external data source   InterAction Application Collaboration
Creating Reports  
Need an overview of this feature   InterAction for Application Administrators and/or InterAction for Data Stewards and Marketing Users and/or InterAction Jumpstart Training Solution
Would like to see this feature in some depth, but don't need hands on practice   InterAction Reports
Need thorough hands-on practice of this feature   InterAction Reporting Workshop
Managing Mailings and Managing Events   InterAction for Data Stewards and Marketing Users and/or InterAction Jumpstart Training Solution
Creating Web Client Profiles   InterAction for Application Administrators and/or InterAction Jumpstart Training Solution
Creating Folder Dependency Analyzer Rules   InterAction for Application Administrators and/or InterAction for Data Stewards and Marketing Users and/or InterAction Jumpstart Training Solution
Maintaining data quality of InterAction database  
Manage tickets in the data change management inbox with no overall data quality responsibility   InterAction Overview for Data Stewards
Manage the data change management inbox Identifying and merging duplicate contact data   InterAction for Data Stewards and Marketing Users and/or InterAction Jumpstart Training Solution
Working with data maintenance folders   InterAction for Data Stewards and Marketing Users and/or InterAction Jumpstart Training Solution
Finding and replacing data   InterAction for Data Stewards and Marketing Users and/or InterAction Jumpstart Training Solution
Exporting Contact Information   InterAction for Data Stewards and Marketing Users and/or InterAction Jumpstart Training Solution
Initial Data Load Cleansing   InterAction for Data Stewards and Marketing Users and/or InterAction Jumpstart Training Solution
Training or educating end users on how to use InterAction   InterAction Train-the-trainer
Configuring and managing the Matters module   InterAction Matters
Configuring and managing the Opportunities module   InterAction Opportunities
Managing an InterAction deployment at your organization   InterAction Getting Started with InterAction

By Role

The following table provides information about what InterAction courses to take depending on your role in your firm:

  Project Leaders,
Business Sponsors
System Administrators,
Application Specialists
Marketing Personnel Data Administrators,
Data Quality Specialists,
Other Content Owners
Trainers,
End-Users,
Help Desk Personnel
Getting Started
with InterAction
Recommended        
InterAction
Jumpstart
Training Solution
  Recommended Recommended Recommended  
InterAction for
Application
Administrators
  Recommended      
InterAction for
Data Stewards and
Marketing Users
    Recommended Recommended  
InterAction
Train-the-Trainer
        Recommended
InterAction
Application
Collaboration
  Recommended1      
InterAction
Matters,
Opportunities,
and Engagements
  Recommended2      

1If using InterAction Application Collaboration
2If using InterAction Matters, Opportunities, or Engagements