Langlois Lawyers Entrust InterAction CRM Software to Facilitate Aggressive Growth Plan

RALEIGH, NC, April 24, 2018—Canadian law firm Langlois lawyers LLP has partnered with LexisNexis® InterAction® to facilitate rapid firm growth and business development productivity. InterAction software is the legal industry’s leading customer relationship management (CRM) solution with innovative features like email signature capture and relationship intelligence. Based in Quebec, Langlois plans to utilize the robust InterAction solution to better serve its clients in Canada and internationally.

InterAction was chosen as part of the firm’s aggressive growth plan. The software supports the Langlois strategic plan to increase lawyer involvement in business development and to deliver more powerful insights. The firm plans to utilize the intuitive business development functionality—offered by InterAction Business Edge—to fully empower its legal professionals in business development activities.

“Using InterAction CRM, we can track firm activities with prospects and clients to nurture and strengthen the relationships that support our firm’s strategic plan and growth objectives,” said Daniel Lépine, Senior Director, Marketing, Business Development & Talent Acquisition at Langlois lawyers LLP, “and InterAction Business Edge will be very positive for the firm’s prospects and clients.”

The firm relies on easy access to timely and insightful data to make solid business decisions. As Lépine notes, “We need to understand client revenue profiles in relation to the firm’s marketing plan so we can optimize our efforts. The ability to access this management information is very attractive to the firm’s leadership and this powerful insight will be securely accessible both in and out of the office.”

InterAction delivers centralized contact management, relationship insights, email signature capture, and engagement scoring designed to meet each firm’s unique business development and marketing needs. Langlois chose InterAction due to its focus on professional services firms, superior relationship intelligence functionality, and ease of integration with other business systems.

“We are delighted to have a rapidly growing firm of the caliber of Langlois lawyers LLP join the hundreds of firms across the globe already using InterAction to develop stronger client relationships,” commented Scott Wallingford, Vice President and General Manager for LexisNexis InterAction. “Law firms are operating in increasingly complex and competitive environments, so having an in-depth understanding of clients and prospects is crucial for turning opportunities into profitable business.”



About Langlois lawyers LLP

With more than 140 professionals working in the Montréal, Quebec City, and Lévis metropolitan areas, Langlois lawyers is one of the largest law firms in Quebec. Together, they offer a complete range of sophisticated legal services in a variety of areas such as construction law, energy, and the environment, life sciences, information and communications technology (ICT), governance and ethics, civil and commercial litigation, labour and employment law, real estate law and business law. Langlois lawyers is ranked second among the top ten Quebec law firms by Canadian Lawyer magazine.



About LexisNexis InterAction

InterAction is the leading solution for Customer Relationship Management (CRM) for law and professional services firms. For over two decades, InterAction has helped firms of all sizes drive business relationships, accelerate firm growth, and increase revenue. Discover more about InterAction online:



About LexisNexis Legal & Professional

LexisNexis Legal & Professional is a leading global provider of legal, regulatory and business information and analytics that help customers increase productivity, improve decision-making and outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. LexisNexis Legal & Professional, which serves customers in more than 130 countries with 10,000 employees worldwide, is part of RELX Group, a global provider of information and analytics for professional and business customers across industries.