The Pulse

Data Quality Management: Avoiding Rookie Errors

By Fiona Jackson

Uncategorized

Read this article to discover what data stewards can do to deliver the data foundation required to support your firm’s BD and marketing efforts.

Some Law Firms Grew in the Last Three Years, Some Didn’t—Here’s an Analysis 

By Steve Zangari

Press

Despite the false starts and challenges over the last three years, some firms have managed to achieve growth and profitability, attaining over 20% annual revenue growth.

Meet the people who lead InterAction’s Data Quality Services

By Chantal Williams

Uncategorized

For some employees the CRM represents no more than a company-wide Rolodex, enabling them to conveniently look up email address...

Nadal: The numbers and beyond. Business lessons we can learn from the new tennis GOAT.

By Ron Samuel

Uncategorized

Is there beauty in weakness? Rafael Nadal’s ascent to the top of the Grand Slam list offers up some valuable insights into this question ...

The Key 2022 Trends for Law Firm Business Development

By Elena Cutri

Uncategorized

CRM Adoption Bloomed During the Pandemic, Gaining Much-Deserved Recognition, but What’s Next?

By Fiona Jackson

Uncategorized

Marketing and business development (BD) teams rose to the challenge and came into their own in the last two years. They display...

Looking Back at Data Quality in the Erin Brockovich Era 30 Years After

By Chantal Williams

Uncategorized

It was almost 30 years ago, in the early 1990s, that firms started to digitize their case management. Since then, technology has co...

How Using a CRM Impacts Professional Service Firms and Business Development

By Scott Winter

Uncategorized

For today’s professional services firms, an effective business development strategy goes beyond client dinners and arbitrary marketi...

How a Significantly High Percentage of Law Firms Beat the Odds and Actually Grew During the Pandemic

By Nadine Leighton

Uncategorized

To say that the COVID-19 pandemic caused uncertainty and economic strife all over the world in 2020 would be an understatement. ...