Some Law Firms Grew in the Last Three Years, Some Didn’t—Here’s an Analysis
Despite the false starts and challenges over the last three years, some firms have managed to achieve growth and profitability, attaining over 20% annual revenue growth.
Meet the people who lead InterAction’s Data Quality Services
For some employees the CRM represents no more than a company-wide Rolodex, enabling them to conveniently look up email address...
Nadal: The numbers and beyond. Business lessons we can learn from the new tennis GOAT.
Is there beauty in weakness? Rafael Nadal’s ascent to the top of the Grand Slam list offers up some valuable insights into this question ...
The Key 2022 Trends for Law Firm Business Development
CRM Adoption Bloomed During the Pandemic, Gaining Much-Deserved Recognition, but What’s Next?
Marketing and business development (BD) teams rose to the challenge and came into their own in the last two years. They display...
Looking Back at Data Quality in the Erin Brockovich Era 30 Years After
It was almost 30 years ago, in the early 1990s, that firms started to digitize their case management. Since then, technology has co...
How Using a CRM Impacts Professional Service Firms and Business Development
For today’s professional services firms, an effective business development strategy goes beyond client dinners and arbitrary marketi...
How a Significantly High Percentage of Law Firms Beat the Odds and Actually Grew During the Pandemic
To say that the COVID-19 pandemic caused uncertainty and economic strife all over the world in 2020 would be an understatement. ...
Growing Interest in Pipeline Management Signals Maturity of Business Development in Law Firms
Pipeline management has been steadily gaining traction in the professional services sector, and it bodes well for business develo...