The Pulse

​Levers of Power for CRM Success​

By Dr. David Jacobs

Uncategorized

​​InterAction Client Advisor Dr. David Jacobs discusses how important leveraging power from any point in the organization is important to reaching goals and getting the firm’s continued support. ​

Bracing for a Recession: Gain Insights from the High Growth Law Firms

By Dr. David Jacobs

Uncategorized

Whether a recession is coming or not, it’s better to be prepared. Find out how high growth law firms have experienced growth, even during economic downturns.

Data Quality Management: Avoiding Rookie Errors

By Fiona Jackson

Uncategorized

Read this article to discover what data stewards can do to deliver the data foundation required to support your firm’s BD and marketing efforts.

Some Law Firms Grew in the Last Three Years, Some Didn’t—Here’s an Analysis 

By Steve Zangari

Press

Despite the false starts and challenges over the last three years, some firms have managed to achieve growth and profitability, attaining over 20% annual revenue growth.

Meet the people who lead InterAction’s Data Quality Services

By Chantal Williams

Uncategorized

For some employees the CRM represents no more than a company-wide Rolodex, enabling them to conveniently look up email address...

Nadal: The numbers and beyond. Business lessons we can learn from the new tennis GOAT.

By Ron Samuel

Uncategorized

Is there beauty in weakness? Rafael Nadal’s ascent to the top of the Grand Slam list offers up some valuable insights into this question ...

The Key 2022 Trends for Law Firm Business Development

By Elena Cutri

Uncategorized

CRM Adoption Bloomed During the Pandemic, Gaining Much-Deserved Recognition, but What’s Next?

By Fiona Jackson

Uncategorized

Marketing and business development (BD) teams rose to the challenge and came into their own in the last two years. They display...

Looking Back at Data Quality in the Erin Brockovich Era 30 Years After

By Chantal Williams

Uncategorized

It was almost 30 years ago, in the early 1990s, that firms started to digitize their case management. Since then, technology has co...