Collect and Maintain Client Relationship Data
Your business is built on the strength of your relationships. LexisNexis® InterAction® delivers simple, streamlined processes to empower your firm’s relationship data to go further. You’ll be able to keep track of your client relationships and gain valuable insights that support your firm’s objectives.
Leverage Your Relationship Data For Success
Relationship data allows your firm to make better business decisions and build stronger relationships with clients. As relationship strength can fluctuate over time, it’s important to maintain an accurate picture to inform business development strategy and actions.
Intelligent Data Collection
InterAction passive data capture keeps contact and relationship data accurate and up to date with limited administration using one of the most accurate sources of contact information available — the signature blocks of emails, so there’s no additional data entry required by your staff.
Enriched and Unified Data for Firm Growth
InterAction intelligence discovery reveals the complex connections between your firm and potential opportunities, while managing risk among current clients. These valuable insights are embedded across your firm’s natural workflow to enable you to make data-driven decisions that improve the efficiency of your business development efforts.
Inform Strategic Business Planning
Leverage relationship intelligence to build the optimal cross-functional team to drive the best results when servicing key clients, staffing sector pursuits, or responding to pitches.
What Our Clients Are Saying
“Our goal is to build a streamlined interface that provides our lawyers with insight on every current and potential client from a holistic view with centralized data..”
– Aleisha Gravit, Chief Marketing and Business Development Officer, Akin Gump
“There’s no value in historical data if it isn’t accurate. InterAction helped us clean up our data and eliminated the nightmare of reconciling spreadsheets containing conflicting records.”
– Jennifer Holbrook, CRM Manager, Frost Brown Todd LLC
“You need the right target list to make marketing work. If data is clean, your marketing programs will be more effective. Our marketing programs are now more effective thanks to InterAction.”
– Director of Business Development and Marketing, Mid-sized Canadian law firm
Surface Client Data Across Your Business Systems
Maximize the value and use of your data by making it available where your team needs it the most.
Manage Risk and Compliance
Our robust data management tools help with continuous data management, appropriate implementation of automation, and the right deployment of human resources to maintain your firm’s data integrity.