The ability to nurture client relationships is the heart of your firm's success. Take advantage of cross-functional collaboration features from LexisNexis® InterAction® to optimize client experience in a way that strengthens existing relationships and establishes a healthy foundation for new ones. By surfacing relevant information and actions throughout the workflow, your firm's members will be empowered to contribute to a positive client experience with actions informed by high-quality data.
InterAction provides relationship intelligence and opportunity tracking in a centralized repository, enabling you to discover patterns, uncover opportunities, find gaps, and manage your pipeline. You'll have the power to easily identify who in your firm has strong relationships with a key client, and select the right person in your firm to make an introduction, all from one place.
Give your team access to relationship-building client data right where they work. Using a LexisNexis patented technology, InterAction embeds relevant data throughout your firm's workflow, allowing team members to capture, update, and reference information within the programs they use the most.
InterAction scores engagement strength for each contact to help you identify clients and risk, prioritize relationships, guide activities, and uncover both value-added cross-selling opportunities and high-value business opportunities.