Optimize Client Experience and Engagement

Unlock the full potential of your firm's client data to build stronger connections and improve client experience, driving growth and new business opportunities.
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An Elevated Client Experience

The ability to nurture client relationships is the heart of your firm's success. Take advantage of cross-functional collaboration features from LexisNexis® InterAction® to optimize client experience in a way that strengthens existing relationships and establishes a healthy foundation for new ones. By surfacing relevant information and actions throughout the workflow, your firm's members will be empowered to contribute to a positive client experience with actions informed by high-quality data.

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Centralized Data for Your Entire Firm

InterAction provides relationship intelligence and opportunity tracking in a centralized repository, enabling you to discover patterns, uncover opportunities, find gaps, and manage your pipeline. You'll have the power to easily identify who in your firm has strong relationships with a key client, and select the right person in your firm to make an introduction, all from one place.

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Essential Data at Your Fingertips

Give your team access to relationship-building client data right where they work. Using a LexisNexis patented technology, InterAction embeds relevant data throughout your firm's workflow, allowing team members to capture, update, and reference information within the programs they use the most.

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Better Relationships with Smarter Data

InterAction scores engagement strength for each contact to help you identify clients and risk, prioritize relationships, guide activities, and uncover both value-added cross-selling opportunities and high-value business opportunities.

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