IT & Operations

LexisNexis® InterAction® holds a wealth of valuable information to inform your firm’s business development decisions, but there’s more to our platform. We also help you protect, manage, and maintain your data, too. We do the heavy lifting so your firm can focus on the bigger picture.

IT & Operations

LexisNexis® InterAction® holds a wealth of valuable information to inform your firm’s business development decisions, but there’s more to our platform. We also help you protect, manage, and maintain your data, too. We do the heavy lifting so your firm can focus on the bigger picture.

Maintain Useful and
Reliable Data

As your firm uses client data for business development and relationship-building, it’s necessary to maintain the integrity of this vital data. With continuous management, appropriate use of automation, incremental updates, and high-quality contact mining, InterAction sets your firm up for the most successful use of its data.

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Integrate Client Data
Across Infrastructure

InterAction’s flexible platform integrates with your firm’s current systems to provide a full view of your firm’s relationship intelligence at every step. With our Professional Services team, you can reduce your firm’s IT burden with access to implementation services, integrations, and custom reporting.

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A Responsible
Approach to Data

Promote high-quality, compliant data within your firm using InterAction Data Management and Contact Health Dashboards. Our intelligent tools help ensure your firm’s contacts are secure while our hybrid cloud gives you control of where you store data — on-premises behind a firewall, in a private cloud, or in a public cloud environment — you decide.

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Automatic Updates for
Firm Efficiency

Alleviate your firm’s IT burden with our unique LexisNexis patented hybrid cloud solution. It provides an intuitive, simplified user experience that complements existing software and performs incremental automatic software updates with minimal technical resources and reduced downtime for users.

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What Our Clients Are Saying

“That’s the beauty of the tool—it is flexible and customizable. We now have a great technology platform upon which to build our client relationship management strategy. ”

– Julien Desmottes, Global Director, Integration Services, Dentons Europe

“The consulting team has been really tremendous in helping with a good rollout. I highly recommend InterAction and I would not go with another CRM solution because I believe in it.”

– Marketing Technology Manager, AmLaw 200 Law Firm

“Our goal is to build a streamlined interface that provides our lawyers with insight on every current and potential client from a holistic view with centralized data.”

– Aleisha Gravit, Chief Marketing and Business Development Officer, Akin Gump

EXPLORE SUCCESS STORIES

Resources

InterAction Data Integrity

Discover the five steps in the relationship data continuum that will allow your firm to build and maintain useful and reliable CRM data.
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InterAction IQ: Maximize Relationship Intelligence

With InterAction IQ (IQ) enterprise relationship management (ERM), keeping track of client relationships while gaining valuable insights to support your firm’s BD strategies becomes a simple, streamlined process.

 

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Business Development Maturity Assessment

Get a tangible road map for what steps your firm needs to take to reach its goals. Make gradual and tangible improvements now by taking the LexisNexis InterAction Business Development (BD) Maturity Assessment.

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