A successful LexisNexis® InterAction® rollout means that your users understand the value of using your CRM. Make sure you plan for their immediate and future education.
We’ll continue working with you as your business strategy evolves, ensuring your software investment keeps pace with new challenges, objectives, and opportunities you want to address. For us, it’s a lifetime relationship.
We believe our Client Advising Services are unique in the market: a valuable service that helps you drive transformation through alignment of your business, your software, and your people.
The InterAction Client Advisor is here to help you transform your business to achieve your aims. The team provides objective advice you can count on, based on their:
Each member of the team brings real-world experience — they worked as lawyers, project managers, integration experts, business analysts, IT professionals, and marketing specialists before joining InterAction.
They'll combine that experience with their deep knowledge of our software to help you implement the right solutions and optimize the outcomes for your business.
Our Client Advisors will work with you in the way that best meets your needs. They don’t carry sales targets — their objectives are to build long-term relationships and solid foundations. The advice they provide is focused purely on your business challenges and objectives.
At the start of your relationship with InterAction?
We'll engage with you to understand what you want to achieve, and work out the most appropriate software to support you. We'll help you make the business case and break down any internal barriers to adoption.
Already experienced with our software?
We're on hand to help ensure it's optimized to keep supporting your evolving business strategy. We'll also tell you about new capabilities, and share your feedback with our developers.
The Client Advising Team is just one part of the great InterAction Team you can call on. We work alongside your Account Manager and the InterAction Support and Professional Services Teams to help ensure your solution will deliver maximum value to your business today, tomorrow, and into the future.
“We have a dedicated Client Advisor who is with us every step of the way. We can rely on our Client Advisors to help us find solutions to challenges we face in our business. This unique and non-sales service sets LexisNexis apart from other CRM vendors.”
Client Development Systems Manager, Kennedys Law