Why InterAction?

LexisNexis^® InterAction^® empowers your team to leverage firm-wide client and relationship intelligence to discover new revenue opportunities, standout from the competition, and enhance client relationships.

Capable of capturing and analyzing data, identifying patterns, and providing valuable insights, InterAction is an essential tool for your firm's growth. We partner with you every step of the way, offering the solutions and support you need to stay competitive as your business continues to evolve.

What You Can Achieve

Drive Client Engagement

Put relationship and client intelligence at the heart of every engagement. InterAction embeds valuable information throughout your workflow, so everyone in your firm who interacts with a client can view and contribute to the client experience.

Grow Your Business

InterAction does more than simply manage contact data — we provide tools to enable data-driven holistic business development. Build connections between overall firm goals, specific initiatives, and individual opportunities to inform a more strategic approach.

Empower Your Team

Give your team the tools they need to excel. InterAction uses passive-data capture, automation, and optimization to deliver high-quality data across everyday workflow so they can direct their efforts where it matters most: serving clients and driving new business.

Enable Data-Driven Decisions

The right insights make it easier to retain and grow business. Our range of reporting options uses relationship data to surface valuable insights, uncover details, and identify patterns that enable users to make better informed decisions for firm success.

Our Approach

Our client relationship platform is specifically built for the unique needs of legal and professional services firms, and we understand that your firm's ability to successfully earn new business — and maintain happy clients — is rooted in how well you know them. With a comprehensive approach to data quality, control, security, and compliance, our intelligence delivers knowledge where and when it’s needed.

Industry-leading technology with our hybrid cloud
World-class support from our global team of expert advisors

Sustained leadership with over 30 years as market innovators
Collaborative software integration that puts you in control

A Trusted Global Presence

74%

InterAction is used by 74% of the AmLaw 100 and 74% of the Global 100

70%

70% of the UK Top 50 use InterAction

30 years

InterAction has been a market leader for 30 years

1000+

Our team has a combined 1000+ years of experience in legal technology

Access to the InterAction Community

Peer-to-Peer

Webinars
Roundtables
User Groups

Ideas Portal

Access to Product
Management Team
Product Updates

Services & Support

Education Team
24/7 Support
Client Advisors

Thought Leadership

Industry Reports
White Papers
Tips & Tricks
Newsletters

Turn Relationship Insights Into Results

Serve customers better and win more business with technology that uses client and prospect data to form a more complete relationship picture. Upgrade your approach to business planning and development with InterAction.

Explore the Platform